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https://www.globalcompliancepanel.com/control/globalseminars/~product_id=901882SEMINAR?upcomingevents_oct_2018_SEO
Customer satisfaction plays a significant role in measuring a product's postmarket performance. It is an indicator of how effective the product performance is managed. Both the quality system regulation (QSR) and the International Organization for Standardization (ISO) require procedures and processes to monitor and control your post market problems.