This Event has Passed
Tuesday, February 10, 2015 - 8:00 AM
to Thursday, February 12, 2015 - 5:30 PM
8:00 AM - 5:30 PM See all dates and Times
http://atnd.it/16392-0
In today's demanding and fickle market, where one tariff change or negative customer service integration could lose you a customer, it can be challenging to keep your customers engaged, satisfied, and most importantly spending on your network.
Telecoms IQ's Maximizing Customer Loyalty and Profitability Summit will help you identify the strategies required to maximize the lifetime value of each of your customers to continue driving revenues in this fickle and price-sensitive market.
Learn from proven carrier case studies how to build a co-ordinated approach to customer loyalty throughout your organization and proactively identify and mitigate common root causes of customer churn. Discover how to leverage a mixture of strategic and tactical base management approaches to develop actionable plans for driving revenue and maintaining loyalty.
Plus new for 2015, take advantage of a dedicated customer insight and analytics focus day to find out how to analyze your customers' behaviors to truly personalize your communications and keep your customers satisfied.
Top reasons to attend Maximizing Customer Loyalty & Profitability:
Join the only telco-specific loyalty event in the Americas
Benefit from the only event dedicated to the link between customer loyalty AND profitability what good is working to maintain the loyalty of an unprofitable customer?
Learn from unique and results-driven case studies led by regional and national carriers from across the Americas
Participate in an exclusive Customer Insight and Analytics focus day and learn how to get to know your customers on a more personal level
Network with high-quality peers from across the region, with over 65% carrier attendance at the 2014 event
Telecoms IQ's Maximizing Customer Loyalty and Profitability Summit will help you identify the strategies required to maximize the lifetime value of each of your customers to continue driving revenues in this fickle and price-sensitive market.
Learn from proven carrier case studies how to build a co-ordinated approach to customer loyalty throughout your organization and proactively identify and mitigate common root causes of customer churn. Discover how to leverage a mixture of strategic and tactical base management approaches to develop actionable plans for driving revenue and maintaining loyalty.
Plus new for 2015, take advantage of a dedicated customer insight and analytics focus day to find out how to analyze your customers' behaviors to truly personalize your communications and keep your customers satisfied.
Top reasons to attend Maximizing Customer Loyalty & Profitability:
Join the only telco-specific loyalty event in the Americas
Benefit from the only event dedicated to the link between customer loyalty AND profitability what good is working to maintain the loyalty of an unprofitable customer?
Learn from unique and results-driven case studies led by regional and national carriers from across the Americas
Participate in an exclusive Customer Insight and Analytics focus day and learn how to get to know your customers on a more personal level
Network with high-quality peers from across the region, with over 65% carrier attendance at the 2014 event
