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Tuesday, June 14, 2011
4:30 PM - 6:30 PM
4:30 PM - 6:30 PM See all dates and Times
http://bestprincipledsolutions.com/BuildImpressions.html
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A workshop session demonstrating techniques for effective face-to-face networking skills that produce telling results. You may not realize it, but first impressions are not always lasting ones. If 70% of business results are from direct face-to-face referrals, how are you arming yourself to approach the 10 milestones towards successful customer engagement after the first time that you have met? Re-think your approach to: Understand the principles of great customer service; control your planning Manage those 'first' challenging situations leverage the relationship; pay attention to the tension of your clients and provide excellent solutions for their needs; build a loyal base of fans who will do your sales for you because of the five star service you provided.