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Let's face it, we've all been put into a tough or awkward position by a client/customer at one time or another. And once this occurs, it's often hard to rectify the situation and move on. Through this seminar, attendees will learn simple strategies and methods for creating and sustaining successful client/customer relationships including how to: • gauge and manage the expectations of clients/customers from the very beginning of the relationship • stay in control, even when things don't go as planned The Women's Business Forum is a non-profit organization that unites, inspires and encourages women entrepreneurs to build and sustain viable businesses through offering group forums, mentoring and business resources. For more information, call 267-337-6073.
