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Tuesday, April 09, 2013
10:00 AM - 11:00 AM
10:00 AM - 11:00 AM See all dates and Times
http://www.complianceonline.com/ecommerce/control/trainingFocus/~product_id=700986?channel=upcomingevent
This training will show how you can handle customer complaints in compliance with FDA and ISO Regulations. We will discuss the best ways to document customer feedback, what constitutes a complaint, what do with 'non-complaint' feedback, and how to include complaint trending into your firm's CAPA program.