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Tuesday, June 12, 2018
1:00 PM - 2:00 PM
1:00 PM - 2:00 PM See all dates and Times
https://bit.ly/2sGKzRJ
Product Format: Live Webinar Presenter: Mary Gormandy White, M.A., SHRM-SCP, SPHR Conference Date: Tuesday, June 12, 2018 Aired Time: 1:00 pm ET | 12:00 pm CT | 11:00 am MT | 10:00 am PT
Length: 60 minutes
Price: $199.00
When you work with the public, you interact with all kinds of people, personalities, and temperaments—all with disparate needs and agendas. As a result, no matter what industry you are in or what kind of service you provide, you’re likely to encounter customers who are difficult to handle. It’s a fact of the workplace—one you’d best learn to deal with expertly. That’s because, difficult or not, your customers are still your customers—and it’s your job to meet their needs. Learn from HR professional and leadership trainer Mary White how to effectively deal with difficult customers and still provide great customer service.
Special Offer: Use code EVENT30 to get $30 discount.
Can’t attend? Request a replay of the audio session or DVD recording.
For any queries feel free to contact Customer Service at 1-800-223-8720.
Length: 60 minutes
Price: $199.00
When you work with the public, you interact with all kinds of people, personalities, and temperaments—all with disparate needs and agendas. As a result, no matter what industry you are in or what kind of service you provide, you’re likely to encounter customers who are difficult to handle. It’s a fact of the workplace—one you’d best learn to deal with expertly. That’s because, difficult or not, your customers are still your customers—and it’s your job to meet their needs. Learn from HR professional and leadership trainer Mary White how to effectively deal with difficult customers and still provide great customer service.
Special Offer: Use code EVENT30 to get $30 discount.
Can’t attend? Request a replay of the audio session or DVD recording.
For any queries feel free to contact Customer Service at 1-800-223-8720.
