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Workplace Investigations - Witnesses Interview Strategies: Take Your Invest

26468 E Walker Dr, Aurora, Colorado 80016-6104
26468 E Walker Dr, Aurora, Colorado 80016-6104 Aurora, CO 80016  
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Start:   Tuesday, December 4, 2018  2:30 PM
End:   Tuesday, December 4, 2018  3:30 PM

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Event Features: Business-Related

Neighborhood: Avenue of the Arts



OVERVIEW Employers do investigations every day. These fact findings generally entail conversations with employees so as to gather observations and determine facts.
Witness interviews are often especially challenging because many employees for a variety of reasons are reluctant to be involved and can be less than forthcoming. Friends of employees and those accused of an offense are often downright angry and vengeful. Investigations by their very nature tend to leave at the least some employee relations damage amongst employees.
This webinar will help investigators move through what often seems an investigatory maze. This webinar will cover employee investigations best practices and ways to assess credibility of witnesses combined with the facts as presented.
It's also critical that an employer learn how to take steps to avoid retaliatory behavior towards individuals involved in investigations or making complaints. Additionally, there are steps an employer can take to minimize the inevitable gossip and side taking that disrupts business.
• How to prepare and what to do before an interview.
• Organizing your interview so you can ask good questions.
• Strategies for the reluctant witness.
• The angry 'hothead'. Dangerous or something else?
• What about tape-recording: Is it a good idea?
• Body language: Can you tell if a witness is giving false or skewed testimony? Developing behavioral baselines.
In theory, investigatory interviewing sounds easy but in reality, it's often not.
The assigned investigator in many workplaces is often an already overburdened employee to whom another time-consuming project is now assigned, often to their dismay. This investigator may have had little to no training in how to perform workplace investigations.
• Employee Relations
• Human Resources- Generalists, Business Partners, Managers, Directors, VPs
• Safety
• Branch Managers
• Small business owners
• Plant Managers

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