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Using the Balanced Scorecard to Create Better Performance


OVERVIEW The balanced scorecard is not new. However, not enough companies are using it. This session will cover how to construct a balanced scorecard. We will cover how to survey the key deliverables for success, how to measure them, how to set standards, and how to assign values to each.

WHY SHOULD YOU ATTEND

Organizations today have many performance requirements. It is just not as simple as delivering more sales or keeping the department staffed.

Getting and maintaining top performance in multiple categories means managers must have multiple focus.

The goals of the organization including the rewards systems must be aligned with these “BALANCED” results. If a balanced approach is not followed an employee may focus on one thing at the expense of another. The balanced score card measures a composite of all of the necessary elements of responsibility for a person, department, and organization. Used properly it will drive success in the organization.

AREAS COVERED

The Purpose of the Balanced Scorecard
Background of the Balanced Scorecard
Selecting the entity to use for the Scorecard
Reviewing and Summarizing the measurable things
Assigning weights and values
Creating the dashboard
An example used by the restaurant hospitality industry
Using the Balanced Scorecard for bonus and compensation

LEARNING OBJECTIVES

This session will cover how to construct a balanced scorecard. We will cover how to survey the key deliverables for success, how to measure them, how to set standards, and how to assign values to each.

WHO WILL BENEFIT

HR Professionals
CEO
Senior Vice President
Vice President
Executive Director
Managing Director
Regional Vice President
Area Supervisor
Managers

For more details click on this link:
http://bit.ly/2BO19WW

You may also refer to this link:
https://www.trainingdoyens.com/product/50165-customer-service-skills
https://www.trainingdoyens.com/product/50180-recruitment-best-practices
https://www.trainingdoyens.com/product/50185-conflict-management-techniques

Ticket Price:

Live Webinar : $159

Recorded Webinar : $199

Training DVD or USB Flash Drive : $379

Super Combo Offer 1 : $289

Super Combo Offer 2 : $429

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