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Using Interpersonal Communication to Manage Team Conflict and Bias In Times


OVERVIEW Interpersonal communication skills can be challenging to develop, and they take conscious effort and ongoing practice to improve. During chaos, crisis, and turmoil our team communications skills can be tested and if not focused on, can lead to negativity, distrust, misunderstandings, conflict, and increased stress..
WHY SHOULD YOU ATTEND
Many of our teams were having difficulty coping with stress long before COVID-19 came along. Now we are seeing that this stress is heightened even further, and our team communication skills may be breaking down.
It’s not about more meetings.
AREAS COVERED
o Physical barriers, such as not being unable to see or hear the speaker properly, or language difficulties such as being on the phone or through email
o Emotional barriers, such as not wanting to hear what is being said or engage in that discussion and how various emotions can get in the way of communicating, including anger and aggression, or stress
LEARNING OBJECTIVES
Interpersonal communication skills are essential life skills. They are even more critical during chaos, crisis and turmoil.
This webinar highlights the interpersonal communication skills that are needed today during these times of uncertainty and change so that we can develop a productive, collaborative and healthy work environment.
Participants will develop the skills, tools and strategies to interact in a respectful and successful way with their teams.
WHO WILL BENEFIT
• Human Resources Professionals
• Health and Safety Reps
• Union Reps
• Supervisors, Manager, Directors (Team Leads)
• Executive Directors Not-For-Profit
To Register (or) for more details please click on this below link:
https://bit.ly/2XjTbgr
Email: [email protected]
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882

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