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The Art of Dealing with Difficult People

26468 E Walker Dr, Aurora, Colorado 80016-6104
26468 E Walker Dr, Aurora, Colorado 80016-6104 Aurora, CO 80016  
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Start:   Thursday, October 25, 2018  1:00 PM
End:   Thursday, October 25, 2018  2:00 PM

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Event Features: Business-Related

Neighborhood: Avenue of the Arts


OVERVIEW Stressful people--they are everywhere. Perhaps it’s a co-worker, a subordinate, a customer, your boss, or even a neighbor. You may wish they would just go away. The reality is that stressful people are here to stay. In this up-beat, informative webinar, you’ll learn about dealing with difficult personalities in a way that’s a win-win for both of you.
Regardless of their role in life, these chronically frustrating folks waste your time, cost you money and make your life miserable. It only makes sense to have specific strategies for dealing with difficult personalities.
The simple answer is that difficult people usually come in a variety of types, like: Office Bullies who intimidate others; Conversational Ramblers who can’t get to the point and waste everyone’s time; Silent Sulkers who let their passive aggressive behaviour infect the atmosphere of the workplace; Negative Nellies who bring everyone down and sap the energy of the culture; Self-Proclaimed Experts who think they know everything but often don’t; and Chronic Complainers who whine about everything but won’t do anything to fix what they don’t like.
We first conduct an analysis to make sure the difficult person with whom you are contending is truly causing you a problem or is she simply annoying. This is important because this program includes strategies and techniques that fall outside the bounds of normal, day to day interactions. Then we look at what is the range of options to you when attempting to bring about a change in anyone. Changing people is never easy. Think about trying to get your teenager to clean his room. It almost always starts with changing yourself.
Whether the difficult person in your life is a co-worker, a subordinate, a friend or a family member, he or she can, by definition, make your life difficult as hell. In this 90-minute webinar, you will learn the art of dealing with difficult people and will acquire strategies to change your behavior and theirs so you can work effectively with the difficult people your life.
Anyone who works with, lives with or encounters difficult people.

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