This Event has Passed
Tuesday, September 10, 2019
1:00 PM - 2:00 PM
1:00 PM - 2:00 PM See all dates and Times
http://bit.ly/2YV8JWR
OVERVIEW Today’s work force consists of people from all over the world, with many different cultures and ways to communicate. What might seem Ok in one culture might be highly offensive, or even frightening in another. We need to find the balance between honest and sometimes critical communication with the recognition that what we mean mildly might be received as extremely harsh.
In this webinar we will share examples of how these differences manifest themselves and offer suggestions for how managers can find a balance. Tips for recognizing when they are dealing with people who are reacting personally and suggestions for modulating their tone, body language and even the words they select will enhance
WHY SHOULD YOU ATTEND
After attending this webinar you will be able to:
• Better understand that people receive information differently based on their past experiences and cultural training.
• Recognize when words, body-language or actions are hurting or scaring someone.
• Define steps for modifying your approach for effectively communicating with employees so that you can get better results.
• Explain to others why and how they should modify their behaviors to get better results from those who are more sensitive than them.
AREAS COVERED
• Dealing with people from different cultures — ways and styles of communicating
• Some reasons why people are “sensitive”
• Reasonable person standard
• Examples of how differences manifest themselves
• Suggestions for management to find balance
• Enhance management’s ability to work effectively with this very diverse workforce
LEARNING OBJECTIVES
While dealing with sensitive employees you need to take their concerns and sensitivities seriously and learn how to communicate with them in non-threatening ways. People from different cultures/backgrounds respond differently to the same words. Tone of voice and body language are also crucially important. You will learn how to manage highly emotional employees and the techniques for understanding emotions and speaking responsively.
WHO WILL BENEFIT
This workshop is appropriate for all levels of leadership and management in an organization of any size.
Use Promo Code MKT10N and get flat 10% discount on all purchases
To Register (or) for more details please click on this below link:
http://bit.ly/2YZqnIV
Email: [email protected]
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
In this webinar we will share examples of how these differences manifest themselves and offer suggestions for how managers can find a balance. Tips for recognizing when they are dealing with people who are reacting personally and suggestions for modulating their tone, body language and even the words they select will enhance
WHY SHOULD YOU ATTEND
After attending this webinar you will be able to:
• Better understand that people receive information differently based on their past experiences and cultural training.
• Recognize when words, body-language or actions are hurting or scaring someone.
• Define steps for modifying your approach for effectively communicating with employees so that you can get better results.
• Explain to others why and how they should modify their behaviors to get better results from those who are more sensitive than them.
AREAS COVERED
• Dealing with people from different cultures — ways and styles of communicating
• Some reasons why people are “sensitive”
• Reasonable person standard
• Examples of how differences manifest themselves
• Suggestions for management to find balance
• Enhance management’s ability to work effectively with this very diverse workforce
LEARNING OBJECTIVES
While dealing with sensitive employees you need to take their concerns and sensitivities seriously and learn how to communicate with them in non-threatening ways. People from different cultures/backgrounds respond differently to the same words. Tone of voice and body language are also crucially important. You will learn how to manage highly emotional employees and the techniques for understanding emotions and speaking responsively.
WHO WILL BENEFIT
This workshop is appropriate for all levels of leadership and management in an organization of any size.
Use Promo Code MKT10N and get flat 10% discount on all purchases
To Register (or) for more details please click on this below link:
http://bit.ly/2YZqnIV
Email: [email protected]
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882
