|The health and wellbeing of our patrons, employees and vendors is our highest priority. Our goal is to always put our guests first and provide the best experience possible. We believe it is our combined social responsibility to reduce health risk and we are making conscious efforts to help limit any potential exposure to the illness including going to public places and gathering in groups.
That being said, the Philadelphia Restaurant Festival, scheduled for Wednesday, April 8, 2020 has been postponed to a future date that will be determined soon.
Rest assured that it is of the utmost importance for us to ensure a safe environment for all come festival day. We will continue to keep you updated as we learn more and have the new date.
We greatly appreciate your understanding during these unique times, thank you.
GA Tickets (6pm Entry) Include:
NOTE: Any promo / discount codes expire 48 hours prior to event.
ABOUT THE VENUE: The Crystal Tea Room
The Crystal Tea Room is situated in the heart of Philadelphia just steps away from City Hall. Upon arrival, guests will directed to the atrium to enjoy butlered cocktails. The glassed soaring atrium is an indoor conservatory featuring a fountain and greenery providing a year round "outdoor atmosphere" with no threat of weather. Then, Restaurant Festival guests proceed into the heart of the Crystal Tea Room featuring carved columns and opulent crystal chandeliers making this ballroom timeless. This is where you will experience Philadelphia's top restaurants all under one roof at a very affordable price. You can also expect some delicious cocktails, amazing craft beers and an assortment of national and international wines. This venue really lends itself to a major food and cocktail event.
The grandeur of The Crystal Tea Room is sure to take your breath away, while creating an unforgettable Philadelphia Restaurant Festival. The most elegant of settings, matched by impeccable personal service and attention, combined with over 20 years of event expertise creates a truly unforgettable experience for you and all the foodies that make up this wonderful city.
REFUND & CANCELLATION POLICY
All tickets purchased for The Philadelphia Restaurant Festival are final. WE REPEAT, ALL TICKET SALES ARE FINAL. THERE SHALL BE NO TICKET REFUNDS AND/OR TICKET EXCHANGES FOR FUTURE DATES OR EVENTS. All tickets are delivered via tracked delivery email. This is a "Rain / Snow / Heat or Shine" indoor/outdoor event. Ticket prices are subject to change and increase at any time. If you have issues with your order, please contact the organizer at the link above.
In the event of a cancellation of this event, for reasons that include, but may not limited to, situations outside of our control, governmental acts, acts of God, riots, production delays, hazardous conditions, strikes, natural disasters, local emergencies, health crisis, inclement weather of any type, or inaccessibility or unavailability of the Venue, we may, in our sole and absolute discretion elect to either, (a) issue you a full or partial refund, (b) postpone the Event for a future date, (c) offer you something to "make good" on your purchase, and/or (d) any combination of (a), (b), and/or (c).
At all times prior to the event, we reserve all rights to cancel or postpone the Event or to change times and dates of the Event, or other event details without prior notice to purchaser or ticket holder. Cancellation of the event may take place either prior to the start of the event or at any time while the event is taking place. Delayed venue gate openings and/or the inability to access any parts of the venue or event due to federal, state, municipal or other code regulations, our policies, emergency and/or partial or complete event shutdown or evacuation, performance or event delays, inclement weather, and potentially hazardous conditions for attendees, volunteers, or staff, purchaser or ticket holder shall not be entitled to any type of refund or future credit. Again, under no circumstances shall you be entitled to any type of refund or exchange. If we elect to issue a refund, which is in our sole and absolute discretion, the purchaser shall be refunded an amount up to the face value of the ticket(s) only. If we elect to reschedule the event for a future date or provide any other sort of compensation, either monetary or other tangible items of value, or a combination of both, purchaser shall not be entitled to any amount of refund or future credit. Under no circumstances shall Purchaser be entitled to a refund of any shipping, handling, ticketing, or other processing or service fees. These terms are subject to change at any time.