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Wednesday, April 27, 2011
1:00 PM - 2:00 PM
1:00 PM - 2:00 PM See all dates and Times
http://www.eventbrite.com/event/1356089099/eorg
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Looking for a new help desk system? Want to brush up on what's currently out on the market? Interested in systems that match your needs, like ITIL, asset management, change management or self service? Join us for a free, 75 minute review of the top help desk technologies available for today's service and support groups. We'll look at the strengths and weaknesses of over two dozen applications including: * HEAT * BMC Service Desk (formerly Magic) * BMC Remedy * Track-IT FootPrints * Alitiris * HelpStar and many more!