Welcome to UpcomingEvents.com!! We hope to see you at an event SOON!
Search

Select Region

Featured Regions

Philadelphia, PA Baltimore, MD Atlantic City, NJ

Not what you're looking for? See All Cities

Or

Search by Zip

Strategies and Steps to Manage Difficult People


OVERVIEW Difficult people are everywhere • Their numbers are small but their impact is large • Habitual behavior that affects most of the people with who they come in contact
• Frustrate and demoralize
• Loss of productivity and absenteeism
• Companies lose customers or clients
WHY SHOULD YOU ATTEND
When people encounter a difficult person they think they have done something to provoke the person or did something wrong----that is not the case. It is the difficult person who is not interacting in a businesslike manner and is disruptive.
AREAS COVERED
What do you do when you encounter a difficult person?
The presentation gives you action steps and processes that work
• Analyze your reaction – what do you have control over
• What makes it difficult for you?
• What is the problem from your perspective?
• Strategies and steps to manage and handle the situation
• Business communication and styles
• Learn how to identify a difficult boss
• Common mistakes people make with difficult bosses
• Ways to manage the difficult boss
LEARNING OBJECTIVES
• Steps to handle the different types of difficult people
• Identify the different types of difficult people
WHO WILL BENEFIT
• HR Managers
• Supervisors
• Senior Management
• Sales and Marketing
• Leadership
• Employee Relationship Manager
• Staffing Manager
• Leaders
• Managers
• Individual Contributors

Use Promo Code MKT10N and get flat 10% discount on all purchases
To Register (or) for more details please click on this below link:
http://bit.ly/2LM7w23
Email: [email protected]
Toll Free: +1-888-300-8494
Tel: +1-720-996-1616
Fax: +1-888-909-1882

Read More

View Less

Top