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  • Why Good Is Not Good Enough

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    Why Good Is Not Good Enough

    Thursday, November 06, 2014 - 7:30 AM
    to Friday, November 07, 2014 - 3:30 PM

    7:30 AM - 3:30 PM See all dates and Times

    Anaheim Marriott

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    http://atnd.it/14874-0

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    11/06/2014 07:30 AM 11/07/2014 03:30 PM America/Boise Why Good Is Not Good Enough Welcome to a new, more competitive era for CX. From now on, it's not enough to think you know your customers - you have to really know what they care about most. What's more, you'll need to understand the critical roles that your people, processes, and technologies play in delivering a compelling experience. At this Forum, Forrester will debut new research that reveals the drivers of customer experience quality - the factors that truly matter to customers. Details & Tickets: https://www.upcomingevents.com/los-angeles/events/anaheim-marriott/why-good-is-not-good-enough-19865?ref=uceaddevent Anaheim Marriott, 700 West Convention Way, New York, NY, 92802

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    Conferences & Tradeshows

    Welcome to a new, more competitive era for CX. From now on, it's not enough to think you know your customers - you have to really know what they care about most. What's more, you'll need to understand the critical roles that your people, processes, and technologies play in delivering a compelling experience.

    At this Forum, Forrester will debut new research that reveals the drivers of customer experience quality - the factors that truly matter to customers.

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